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Telemedicine use has increased dramatically since the advent of the COVID-19 pandemic in the spring of 2020. However, not all patients and physicians were prepared for this rapid change, and little evaluation of these new mechanisms for delivery of healthcare has occurred thus far. This community project explores patient and physician perspectives on the use of telemedicine in place of in-person visits and makes recommendations for future improvements. Ultimately, telemedicine use will not likely diminish any time soon, making it increasingly important to triage patient visits to determine which would lend themselves well to the telemedicine format. As this project shows, not all visits do, which has lead to both physician and patient dissatisfaction since the change.
South Burlington Family Practice
telemedicine, zoom, primary care
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Community Health and Preventive Medicine | Medical Education | Primary Care
Beach, Isidora R., "Telemedicine Quality Improvement" (2020). Family Medicine Clerkship Student Projects. 598.