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Getting an appointment with a PCP has historically always been challenging but at Newtown Primary Care long wait times on the phone when booking an appointment is also frequently cited as a local challenge. This project explores phone wait times as well as patient, staff and provider perspectives on challenges accessing primary care appointments at Newtown Primary Care.
Nuvance Health Newtown Primary Care
Access to primary care, phone wait times
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Medical Education | Primary Care
Gopaul, Krystal, "Long Phone Wait Times at Newtown Primary Care" (2022). Family Medicine Clerkship Student Projects. 803.