Download Full Text (460 KB)

Download Examples of EMR Smart Phrases (105 KB)




Inconsistent access to reliable transportation is a significant barrier to medical care in rural New York. Lack of transportation results in missed medical appointments, poor management of chronic conditions, and increased preventable emergency room visits. Increasing routine screening for this social determinant of health can reveal underlying barriers to care, promote referrals to case workers and increase resource allocation. This project sought to increase routine screening via the promotion of smart phrases to be included in routine wellness documentation in the EMR, in conjunction with a didactic session for current family medicine residents.

Clinical Site

CVPH Family Medicine Center


Plattsburgh, New York, Transportation, Family Medicine, Screening, Quality Improvement

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.


Medical Education | Primary Care

Increasing Screening for Barriers to Transportation at a Family Medicine Clinic in Rural Upstate NY