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Meeting users where they are: Delivering dynamic content and services through a campus portal
Sherriff, Graham DeSanto, Dan Benson, Daisy Atwood, Gary
Sherriff, Graham
DeSanto, Dan
Benson, Daisy
Atwood, Gary
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Copyright (c) 2020 Graham Sherriff, Dan DeSanto, Daisy Benson, and Gary S. Atwood
DOI
10.6017/ital.v39i1.11519
Abstract
Campus portals are one of the most visible and frequently used online spaces for students, offering one-stop access to key services for learning and academic self-management. This case study reports how instruction librarians at the University of Vermont collaborated with portal developers in the registrar’s office to develop high-impact, point-of-need content for a dedicated “Library” page. This content was then created in LibGuides and published using the Application Programming Interfaces (APIs) for LibGuides boxes. Initial usage data and analytics show that traffic to the libraries’ portal page has been substantially and consistently higher than expected. The next phase for the project will be the creation of customized library content that is responsive to the student’s user profile.
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2020-03-16
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Sherriff, G., DeSanto, D., Benson, D., & Atwood, G. S. (2020). Meeting users where they are: Delivering dynamic content and services through a campus portal. Information Technology and Libraries, 39(1). https://doi.org/10.6017/ital.v39i1.11519