"Can you hear me now?" Analyzing barriers and indicators of connection in telepalliative care
Ambrose, Natalie
Ambrose, Natalie
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Abstract
The COVID-19 pandemic accelerated the use of telehealth for palliative care (telePC), which has been sustained. While crucial to patient care, the quality of human connection in this environment is underexplored. Using a qualitative approach, this study examined nine telePC video-recordings to understand how connection manifests virtually. The analysis revealed manifestations of connection through body language, paraverbal and verbal cues, and physiological data. An unexpected discovery were technical challenges during analysis (i.e., different camera viewpoints). Findings underscore the importance of understanding connection delivering virtual care and offer insights on preparing studies for ideal analysis in the future.
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Date
2024-01-01
Student Status
Undergraduate
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Poster Presentation
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Program/Major
Nursing
College/School
College of Nursing and Health Sciences
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Clinical