Visual aids for setting up patient portal in rural primary care practice

Babb, Georgia A M

Item

Visual aids for setting up patient portal in rural primary care practice

Babb, Georgia A M

License

http://creativecommons.org/licenses/by/4.0/

Abstract

With the use of the patient portal as a tool for patient-provider communication becoming increasingly integral to patient care, and it's becoming more important to ensure all patients have equal access regardless of any potential barries. In clinical visits, it's not uncommmon to observed conversations about portal use, including patient’s expressing having difficulties setting up the patient portal. Discussions with the team at Middlebury Family Health and the patient population, showed a gap in patient instructions or guides to setting up their patient portal. This work aimed to solve this barrier by creating and implementing visual aids to assist with portal activation.