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Usability Testing to Enhance User Experience: The CATQuest Usability Study

Nichols, Aaron
Billey, Amber
Stokes, Alice
Spitzform, Peter
Mundy, Catherine
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After implementing the discovery tool Primo (eventually renamed CATQuest), the UVM Libraries conducted a usability test to understand how our users approach using this tool without instruction, to discover patterns in searching behavior, and to uncover how compatible Primo is with user search behavior. This presentation will demonstrate the design and implementation of the usability study, as well as reveal some surprising results.
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2013-08-13
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