Improving Language Accessibility in the Primary Care Setting

Nikkhoy, Nicki

Item

Improving Language Accessibility in the Primary Care Setting

Nikkhoy, Nicki

License

http://creativecommons.org/licenses/by/4.0/

Abstract

This project seeks to increase language accessibility for patients from diverse cultural and linguistic backgrounds in the primary care setting. To do so, this project implemented "Point to your language" posters throughout the clinic to signify the availability of and encourage the use of interpreter services. This project found that these posters increased the use of interpreter services, and reduced the associated stigma and confusion of using an interpreter as a patient in the primary care setting.