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Assessing Patient Perceptions of Pre-Visit Methods to Reduce Wait Time and Provider Burden
Le, Vinh H.
Le, Vinh H.
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Due to multiple factors, patients at ambulatory settings tend to experience long appointment wait times, negatively impacting patient satisfaction and overall well-being. One proposed solution is to use pre-visit data collection to simplify check-in and screening processes at the office. This project surveyed patients at Brookfield Primary Care & Pediatrics regarding quantitative wait time data and qualitative perceptions on the proposed solution. It was found that a majority of patients are open to using pre-visit online forms to reduce wait times.
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2021-01-01
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Family_Medicine_Community_Project___Le_2021.pdf
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