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The Cures Act: How can we alleviate patient confusion and provider workload?

Salusti Simpson, Michela
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This project aimed to develop a better understanding of patient and provider needs at all UVMMC family medicine and urgent care offices in regards to the new Cures Act. Data was gathered via a 8 question multiple choice survey and we had 24 provider responses. Most providers have found that they are receiving more phone calls from patients with questions in regards to their medical notes or results since the enactment of the Cures Act. Providers mentioned common patient questions are about imaging results, CBC, and electrolytes. Nearly half of providers noted they have changed the way in which they write notes since the Cures Act and all providers felt that a handout with tips to interpret lab results would be helpful.
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2021-01-01
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