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De-Escalation Training for Office Staff

Angier, Robin Tucker
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http://creativecommons.org/licenses/by/4.0/
Abstract
Office staff at Middlebury Family Health have experienced an increase in patient agitation, aggression, and verbal abuse since the start of the COVID pandemic. This project was aimed at providing the staff with de-escalation education to better serve themselves and their patients, as well as to decrease overall burnout and decreased quality of mental health.
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Date
2024-01-01
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Family Medicine Clerkship Student Projects
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0-Code_of_Conduct.pdf
Adobe PDF, 111 KB
1-De_Escalation_Handout.pdf
Adobe PDF, 113.41 KB
2-Flowsheet.pdf
Adobe PDF, 55.16 KB
Community_Health_Project_Middlebury_Family_Health.pdf
Adobe PDF, 2.67 MB
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https://hdl.handle.net/20.500.14849/2794
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Middlebury Family Health
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