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Caught Between the Lines

Bitterman, Moshe
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http://creativecommons.org/licenses/by/4.0/
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Abstract
The Patient-Centered Medical Home (PCMH) is a model of primary care that combines teamwork and information technology to improve care, improve patient care experiences, and reduce health care cost.This project, conducted at the Hardwick Area Health Center, focused on quality improvement by exploring the patient experience in communicating with the health center by telephone.
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2016-01-01
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Family Medicine Clerkship Student Projects
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0-Caught_Between_the_Lines_Interview_Consents.pdf
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Caught_Between_the_Lines.pdf
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https://hdl.handle.net/20.500.14849/1915
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