Project Title

Employee burnout and job retention scores among EMS workers in Vermont

Author

Caitlin Eckert, University of VermontFollow
Andrew Gross, University of VermontFollow
Chris Haines, University of VermontFollow
Deanna Kish, University of VermontFollow
Jacob Porter, University of VermontFollow
Thomas Delaney, University of VermontFollow

Date of Publication

2020

Faculty Mentor

Thomas Delaney

Abstract

Objective: To assess whether shift length and employment status were positively associated with increased burnout and retention among emergency medical service (EMS) workers in the state of Vermont.

Methods: We conducted a secondary analysis of cross-sectional data using the Vermont EMS Retention Survey from the Vermont Department of Health. 545 participants provided data from August to November 2019. Measures included burnout and retention using the Maslach Burnout Inventory.

Results: In an adjusted model, the 24-hour shift length was associated with higher burnout compared to the eight-hour shift. Volunteer workers displayed lower instances of burnout and had higher retention rates than their paid counterparts.

Conclusions: These findings suggest that in some cases, shift length and employment status may relate to burnout and retention. These relationships could inform policies related to staffing and scheduling of EMS workers. Further research could assess a predictive relationship between shift length, employment status and burnout or retention.

Document Type

Project

Recommended Citation

Eckert, Caitlin; Gross, Andrew; Haines, Chris; Kish, Deanna; Porter, Jacob; and Delaney, Thomas, "Employee burnout and job retention scores among EMS workers in Vermont" (2020). Master of Public Health Culminating Projects. 14.
https://scholarworks.uvm.edu/mphcp/14