Location

Burlington Vermont

Start Date

8-7-2012 10:30 AM

End Date

8-7-2012 10:45 AM

Description

Analyzing the last two academic years (2010-2011 and 2011-2012) of reference-desk statistics, this presentation will highlight trends at the Bailey/Howe Reference Desk, and offer scenarios for the future of reference services.

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Aug 7th, 10:30 AM Aug 7th, 10:45 AM

Bailey/Howe Reference Analytics: What Two Years of Data Tell Us

Burlington Vermont

Analyzing the last two academic years (2010-2011 and 2011-2012) of reference-desk statistics, this presentation will highlight trends at the Bailey/Howe Reference Desk, and offer scenarios for the future of reference services.