Files
Date
2016
Abstract
The Patient-Centered Medical Home (PCMH) is a model of primary care that combines teamwork and information technology to improve care, improve patient care experiences, and reduce health care cost.This project, conducted at the Hardwick Area Health Center, focused on quality improvement by exploring the patient experience in communicating with the health center by telephone.
Clinical Site
Hardwick Area Health Center
Keywords
patient satisfaction, patient survey, Blueprint, Patient-Centered Medical Home, telephone, Hardwick
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Disciplines
Medical Education | Primary Care
Recommended Citation
Bitterman, Moshe, "Caught Between the Lines" (2016). Family Medicine Clerkship Student Projects. 194.
https://scholarworks.uvm.edu/fmclerk/194