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Date

2022

Abstract

Getting an appointment with a PCP has historically always been challenging but at Newtown Primary Care long wait times on the phone when booking an appointment is also frequently cited as a local challenge. This project explores phone wait times as well as patient, staff and provider perspectives on challenges accessing primary care appointments at Newtown Primary Care.

Clinical Site

Nuvance Health Newtown Primary Care

Keywords

Access to primary care, phone wait times

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.

Disciplines

Medical Education | Primary Care

Long Phone Wait Times at Newtown Primary Care

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