Assessing Patient Perceptions of Pre-Visit Methods to Reduce Wait Time and Provider Burden

Authors

Vinh H. Le, The Robert Larner, M.D. College of Medicine at The University of VermontFollow

Files

Date

2021

Abstract

Due to multiple factors, patients at ambulatory settings tend to experience long appointment wait times, negatively impacting patient satisfaction and overall well-being. One proposed solution is to use pre-visit data collection to simplify check-in and screening processes at the office. This project surveyed patients at Brookfield Primary Care & Pediatrics regarding quantitative wait time data and qualitative perceptions on the proposed solution. It was found that a majority of patients are open to using pre-visit online forms to reduce wait times.

Clinical Site

Brookfield Primary Care & Pediatrics

Keywords

Connecticut, patient wait time, form collection, personal health information, screening, visit efficiency

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 License.

Disciplines

Medical Education | Primary Care

Recommended Citation

Le, Vinh H., "Assessing Patient Perceptions of Pre-Visit Methods to Reduce Wait Time and Provider Burden" (2021). Family Medicine Clerkship Student Projects. 692.
https://scholarworks.uvm.edu/fmclerk/692